| RETAIL BANKING |
| InfoPro Research has a specialized department in retail banking.
It has conducted a large number of surveys, covering a wide array
of retail banking services and issues. InfoPro Research has developed
comprehensive databases, unique in Lebanon, on retail banking products,
branch networks, and profiles of retail banking clients and non-clients. |
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| For several years, InfoPro Research has studied
retail banking clients by conducting Bank Trak, a nationwide annual
consumer survey. Details of most banking services are covered in
the survey, which also incorporates an analysis of banking habits,
such as choosing a bank, switching accounts, hours of branch usage,
selection of products, electronic banking, customer profiles, and
much more. Bank Trak measures the image of leading banks and advertising
effectiveness. |
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| InfoPro Research has developed a comprehensive
database on retail banking products in the Lebanese market. Retail
Banking Monitor (RBM) monitors in detail loan products, savings schemes,
electronic banking services, and plastic cards. The database is packaged
in a software program installed at the client's site, and updated
electronically to subscribers online, and provides on-the-spot alerts
of new and modified retail banking products launched. |
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| BRANCH MAP |
| InfoPro Research has developed a bank
branch network optimization service. It provides banks with a detailed
profile of the retail and commercial activities in the area under
study, to investigate the local banking habits, and to make recommendations
on the feasibility of opening a branch. Branch Map uses InfoMaps,
a computerized map based on a continually updated building-by-building
survey, advanced satellite imagery, and geographical information
systems. |
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| I-monitor is a subscription service
that monitors the term-saving interest rates of 20 banks in Lebanon.
The I-monitor data is accessible via an interactive software, which
allows the user to compare the rates between the monitored banks
for different saving periods and saving amounts in US dollars or
Lebanese lira. |
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| INTERNET |
| The sudden and
rapid development of the Internet in Lebanon has brought many new
companies to the market and led established companies to reconsider
their Internet
strategies. InfoPro Research has been monitoring the market since
the beginning of this growth explosion. This includes the development
of telecommunication laws, as well as Internet Service Providers
(ISPs), web developers, and e-commerce solution providers. |
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| Internet Trak is the first comprehensive
consumer survey on Internet usage habits in Lebanon. The study analyzes
both corporate and home users. Internet Trak includes an overview
of ISPs, web sites, web developers, e-commerce, types of Internet
connections and subscriptions, and a legal overview of the Internet
in Lebanon. |
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| Web Monitor is a subscription service
that delivers information on the potential development of corporate
web sites in Lebanon. Web Monitor offers web site information, measures
satisfaction, opportunities for new setups, and company profiles. |
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| INSURANCE |
| InfoPro Research has pioneered study
of the insurance market in Lebanon. With the collaboration of leading
insurance companies, it has identified their specific needs in market
information. InfoPro Research also monitors the development of the
insurance market in Lebanon, including changes in legal requirements,
marketing, and product introductions. |
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| InfoPro Research
conducts Insurance Trak, a syndicated nationwide survey on the
usage and attitudes of insurance consumers and company clients
in Lebanon. Insurance products
are analyzed and categorized under four product families: Medical,
car, property, and life. Insurance habits are analyzed, such as
the choice of an insurance company, selection of products, customer
profiles,
and much more. |
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CONSTRUCTION
AND REAL ESTATE
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| InfoPro Research
has developed a comprehensive database on newly constructed buildings
throughout Lebanon. The database
contains specific information
on thousands of properties, including owners, contractors, building
specifications, sale prices, and other relevant information. |
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| InfoPro Research publishes Project
Monitor, a monthly subscription-based service used by dozens of suppliers
of construction material. These include suppliers of steel, cement
products, aluminum and glass, tiling and sanitary products, lighting
and electrical works and components, and many other types of suppliers
in the construction field. In addition, users of Project Monitor
include soil testing companies, engineers, architects, interior designers,
and real estate agents. Project Monitor is offered in four different
configurations. |
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| InfoPro Research
has developed a Geographical Information System (GIS). Database
solutions are developed to meet
specific needs, such as location analysis, sales and distribution,
tracking, and others. This GIS-based product includes satellite
imagery, geotechnical engineering, and market research. InfoMaps
is designed
to provide simple solutions with minimum hardware and software
requirements, as well as to cater for large complex projects. Solutions
include
retail banking, FMCG distribution, vehicle tracking, fast food
network design, transport, and others. |
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